Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the Website immediately. These Terms apply to all visitors, users, and others who access or use the Website.

2. Use of Website

Permitted Use

You may use the Website to browse product information, submit business inquiries, request product samples, and contact our sales team for legitimate commercial purposes.

Prohibited Use

You agree not to:

• Use automated tools, bots, or scripts to scrape, crawl, or extract data from the Website without our prior written consent
• Engage in any activity that is unlawful, fraudulent, or harmful to TRESAI, its customers, or any third party
• Attempt to breach, compromise, or circumvent any security measures of the Website or its servers
• Reproduce, distribute, or republish any content from the Website without our express written permission
• Transmit any viruses, malware, or other harmful code via the Website

3. Products and Pricing

Product information displayed on the Website, including specifications, color references, and application data, is provided for general reference purposes only. Prices are subject to change without prior notice. Product specifications and availability may vary depending on batch, production date, and regional requirements. Always confirm product details, pricing, and availability with our sales team before placing an order.

4. Orders and Transactions

• All orders submitted through the Website or via email are subject to acceptance by TRESAI. An order confirmation does not constitute a binding contract until formally accepted by us.
• Minimum Order Quantity (MOQ) requirements may apply to certain products. Applicable MOQs will be communicated by our sales team.
• Payment terms are as specified in the relevant purchase agreement or sales contract between the parties.
• Shipping terms, delivery schedules, and responsibility for freight costs shall be governed by the Incoterms agreed upon in the purchase contract.
• TRESAI reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

5. Intellectual Property

All content on the Website, including but not limited to logos, trademarks, text, images, photographs, graphics, product data, color references, technical specifications, and software, is the exclusive property of TRESAI Chemical Co., Ltd. and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the Website without our express written consent. The TRESAI name and logo are registered trademarks of TRESAI Chemical Co., Ltd.

6. Product Samples

Product samples provided by TRESAI are intended solely for evaluation and testing purposes. Samples may not be resold, redistributed, or used for commercial production. Shipping costs for samples may apply and will be communicated prior to dispatch. TRESAI reserves the right to modify or discontinue its sample policy at any time without prior notice.

7. Limitation of Liability

The Website and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by applicable law, TRESAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or any products obtained through it.

In no event shall TRESAI's total liability exceed the amount actually paid by you to TRESAI for the specific order or transaction giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless TRESAI Chemical Co., Ltd., its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to your misuse of the Website, your breach of these Terms, or your violation of any applicable laws or third-party rights.

9. Force Majeure

TRESAI shall not be liable for any delay or failure to perform its obligations under these Terms or any purchase agreement where such delay or failure results from circumstances beyond its reasonable control, including but not limited to natural disasters, epidemics or pandemics, war, armed conflict, government actions or regulations, labor disputes, supply chain disruptions, transportation interruptions, or other force majeure events. In the event of a force majeure occurrence, TRESAI will make reasonable efforts to mitigate the impact and notify affected parties as soon as practicable.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

Any disputes arising from or related to these Terms shall first be resolved through amicable negotiation between the parties. If negotiation is unsuccessful, disputes shall be submitted to the competent courts in Hangzhou, China for resolution. Each party irrevocably submits to the exclusive jurisdiction of these courts.

11. Modifications to Terms

TRESAI reserves the right to modify, amend, or update these Terms of Service at any time without prior notice. Changes will become effective immediately upon being posted on the Website. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of and agreement to the modified Terms. We encourage you to review this page periodically to stay informed of any changes.

12. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us:

• Email: info@tresai-chemical.com
• WhatsApp: +86 18768437043
• Address: No.300-11, 10th Street (East), Baiyang Street, Qiantang District, Hangzhou, China